After Sale Service

Collaboration with certified technicians

Certified technicians undertake the installation of your medical equipment and provide you with support for the entire duration of the rent. Our technicians deal specifically with the equipment covered by the rent.

After Sales Services

Technical support 24/7 through a specialized portal.

Free preventive control. We inspect your equipment on an annual basis to prevent damage or wear. This ensures that you dispose an operational device and avoid losing patients or turnover due to failure.

Free transport of the equipment to our Service Department for repair, when necessary.

Guaranteed fast

Visit by the technician, assessment and reporting of the damage into the portal within 48 hours.

You receive the quote for the repair within 60 hours.

* Terms and conditions apply

Continuous free training

Seminars on the technology of the devices.

The participation in training programs is included free of charge in every rental program.

Training of new associates.

We undertake the technical training of your staff after consultation, without any additional charge.


When you acquire a medical machine with a Medical One Solutions Rental Package you are eligible to participate in Medical Workshops.